Frequently Asked Questions

Welcome to our FAQ section! We understand that planning a photoshoot can come with a lot of questions, so we've compiled a list of our most commonly asked questions to provide you with quick and easy answers. If you can't find what you're looking for here, don't hesitate to reach out to us directly. We're always happy to help!
1. What types of photography services do you offer?
   - We specialize in various types of photography, including portrait, family, event, and interior & exterior, food photography. Each service is tailored to meet the unique needs and preferences of our clients.
2. How can I contact you?
   - You can reach us via email at studio.jingjai@gmail.com, by WhatsApp at +66 991499169, or through the contact form on our website. We aim to respond to all inquiries promptly.
3. Where are you based and do you travel for shoots?
   - We are based in Phuket Thailand, but we are available for travel to destinations near and far. Whether you're planning a local shoot or a destination wedding, we're happy to discuss travel arrangements and logistics.
4. Do you require a deposit to book a session?
   - Yes, we typically require a deposit to secure your booking. The deposit amount and payment instructions will be outlined in your booking agreement. Please note that the deposit is non-refundable but will be applied towards the total cost of your session.
5. What are your rates?
   - Our rates vary depending on the type of photography service, the duration of the session, and any additional requirements. Please contact us directly for a personalized quote based on your specific needs.
6. Do you offer packages and what do they include?
   - Answer: Yes, we offer a range of packages to suit different budgets and preferences. Our packages may include a set number of hours of coverage, edited digital images, prints, albums, and other extras. We can also create custom packages to meet your individual needs.
7. Do you offer packages and what do they include?
   - Yes, we offer a range of packages to suit different budgets and preferences. Our packages may include a set number of hours of coverage, edited digital images, prints, albums, and other extras. We can also create custom packages to meet your individual needs.
8. What should I expect during a photoshoot?
    - During the photoshoot, we'll work closely with you to capture beautiful, natural-looking images that reflect your personality and style. We'll provide guidance on posing and expressions to help you feel comfortable and confident in front of the camera.
9. How long does a session last?
    - The duration of the session will depend on the type of shoot and the package you've selected. Portrait sessions typically last between 1 and 8 hours.
10. What should I wear?
    - Answer: We recommend wearing clothing that makes you feel comfortable and confident. Avoid busy patterns and logos that may distract from the main focus of the photos. Coordinating colors and styles can help create a cohesive look for group shots.
11. How long will it take to receive my photos?
    - Our editing and delivery timeline typically ranges from 1 to 3 weeks, depending on the type of session and current workload. After the photoshoot, we carefully select and edit the best images to ensure they meet our high standards. Once the editing process is complete, we'll provide you with access to a private online gallery where you can view and download your photos. If you've ordered prints or albums, delivery times may vary based on the selected options. We strive to deliver your photos in a timely manner without compromising on quality.
12. How will the photos be delivered?
    - We deliver photos digitally through a Google Drive, where you can view, download, and share your images with friends and family. If you've ordered prints or albums, we'll arrange for delivery via mail or courier service.
13. How many photos will I receive from my session?
    - The number of photos you receive will depend on the type and duration of the session. For a standard portrait session, you can expect to receive between 50 and 200 high-quality edited images. For events the number can range from 100 to 400 images, capturing all the important moments and details. We carefully select and edit the best shots to ensure you receive a collection that beautifully tells your story. If you have specific needs or preferences, please let us know, and we'll do our best to accommodate them.
14. What is your policy on photo edits and retouching?
    - We carefully edit and retouch each photo to enhance its beauty while maintaining a natural look. Our editing process includes color correction, exposure adjustments, and minor retouching to remove blemishes or distractions (Such as Stranger, Garbage in frame). If you have specific requests or preferences, please let us know, and we'll do our best to accommodate them.
15. Can I request specific shots or styles?
    - Absolutely! We encourage you to share your vision and preferences with us so that we can tailor the shoot to meet your expectations. Whether you have specific poses in mind, a favorite location, or a particular style you love, we'll do our best to accommodate your requests and capture the images you envision.
16. What happens if there is bad weather on the day of an outdoor shoot?
    - If the weather conditions are unsuitable for an outdoor shoot, we will work with you to reschedule the session for a more convenient time. Your safety and comfort are our top priorities, and we'll do our best to accommodate any changes due to weather or other unforeseen circumstances.

Back to Top